MENA Impact Academy

Privacy Policy

Effective Date 15-Apr-2024
Last Updated On 20-May-2024

This Privacy Policy describes the policies of Mena Impact, Dubai, UAE, 25314, United Arab Emirates (the), email:, phone: +971501984144 on the collection, use, and disclosure of your information that we collect when you use our website ( and (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.


1. Information We Collect:


We will collect and process the following personal information about you:

  1. Name.
  2. Email.
  3. Phone Number.
  4. Payment information (processed through Stripe, not stored by us).
  5. Any other information you provide to us directly.

2. How We Use Your Information:


We will use the information that we collect about you for the following purposes:

  1. Marketing/ Promotional.
  2. Creating user account.
  3. Customer feedback. collection.
  4. Support.
  5. Targeted advertising.
  6. Processing payments (via Stripe)
  7. Managing your access to online courses.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.


3. Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

4. Your Rights:


You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

5. Cookies and Tracking Technologies:


To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

6. Security:


The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

7. Third-Party Services:


We use third-party services for payment processing (e.g., Stripe). We do not store your payment information. The third-party service providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. Please read their privacy policies to understand how they handle your information.

8. Grievance / Data Protection Officer:


If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Mena Impact, Dubai, UAE, email: We will address your concerns in accordance with applicable law.

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